Frequently Asked Questions

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1- Open an account in Musaned
2- Login to my account
3- Dashboard
4- Issue Visa
5- Domestic Worker Visa
6- Nationality (Kenya – Nairobi)

Within 24 hours.

1- Visa
2- ID card
3- Absher linked number
4- Select the appropriate CV to link the contract.

1- Enter name
2- Enter phone number
3- Password and confirm it

1- Violations
2- Exceeding the allowed number
3- Service suspension
4- Non-payment of fees

1- Kenya
2- Bangladesh

1- Maid
2- Cook
3- Nanny

1- Select CV
2- Activate client account
3- Choose representative
4- Communicate with representative

25 to 60 days maximum.

At the local office, and if the client is outside Riyadh or Jeddah, a ticket is booked for the worker.

At a time determined by the family or the worker, transferred via STC Pay.

4

Yes

Yes

Yes, the client can renew the contract immediately after it ends.

Via Musaned

1- Education level
2- Skills and experience
3- Physical health
4- Age

13,000 SAR including quarantine and VAT.

48 hours.

Via Labor Office

Yes

Yes
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